side menu icon

Careers

Imagine joining a group of individuals--each with their own unique skills and passions, but united by a common purpose. Imagine yourself at Girl Scouts of Greater Iowa.

Girl Scouts of Greater Iowa is an outstanding organization with a mission of building girls of courage, confidence, and character. We’re looking for people to join our team who are passionate about making a positive impact, people who are eager to take on new challenges, and people who have big ideas.

Competitive medical/dental and retirement benefits, wellness initiatives, paid time off for volunteering, paid parental leave, casual attire, employee appreciation events and a priority on work/life balance are just some of the things that make GSGI a great place to work. Learn more about the benefits of being a professional Girl Scout here.

Girl Scouts of Greater Iowa is an equal opportunity employer.

If you are interested in a position at GSGI and meet the expressed qualifications, please submit your cover letter and resume to jobs@gsiowa.org with the job title in the email subject line. NO PHONE CALLS PLEASE.

Note: some roles may have specific application instructions. These will be included in the job description below. 

Available positions are listed below:

 

 

Corporate Relations Manager
Corporate Relations Manager

Full Time, Des Moines

As part of the Philanthropy team, the Corporate Relations Manager plays a key role in identifying, cultivating, and securing new corporate sponsors and partners to raise funds and enhance GSGI’s mission through corporate philanthropy and stewardship. They have strong relationship-building skills, an affinity for networking and a philanthropy mindset with a high emphasis on donor stewardship.

A day in the life…

  • Partner with Chief Development Officer and Director of Philanthropy to create a strategy designed to cultivate and steward corporate donors.
  • Build a robust pipeline of potential corporate donors to increase philanthropic support year over year.
  • Support the Philanthropy and Marketing teams in the execution of successful fundraising events including but not limited to Inspiring Women of Iowa, Taste of Adventure and Cookies on Tap.
  • Attend Chamber and networking events frequently to represent GSGI and make connections.
  • Create innovative partnership opportunities with local and national corporations.
  • Promote GSGI to donors with effective networking skills and maximize public awareness of the fundraising activities of the organization.
  • Prepare regular reports on progress, budgets, receipts, and expenditures.
  • Contribute to the donor relations plan by completing assigned donor stewardship tasks.
  • Other duties as assigned.

The fine print…

  • Bachelor’s degree is required.
  • Minimum of 3 years fundraising or related experience preferred.
  • Must be creative with excellent people, writing and communication skills.
  • Strong attention to detail and proven problem-solving skills.
  • Working knowledge of fundraising software and technologies, including social media platforms.
  • Ability to work a flexible schedule including some evenings, overnight travel and night and weekend hours.
  • Strong computer skills including MS Office products.
  • Some remote work possible for the right candidate after a 90-day review period. 
Customer Care Advisor - Mason City
Customer Care Advisor

Full Time, Mason City

If you like supporting volunteers and excel at customer support this could be the role for you! You are the first point of contact for inquiries via phone, email, or in person during limited retail shop hours, and are tasked with providing the highest level of customer service to all customers.  Duties in the retail shop include assisting customers, balancing the register, following procedures for receipting and depositing payments, and reviewing and reporting inventory.

 A day in the life… (Essential functions)

  • Answer incoming calls/requests; engage in problem-solving and provide solutions to address tier 1 and tier 2 inquiries
  • Interact with customers via written communications, in person or over the phone
  • Respond to all inquiries in an appropriate, prompt, and efficient manner, working to provide a positive customer experience; clarify information, research issues, locate and deliver findings
  • Use case tracking and solutions, entering customer data quickly and accurately and staying up to date on incoming questions and solutions
  • Work with department supervisors to make outbound calls to customers for relevant issues
  • Oversee equipment check-out process and tracking    
  • Reconcile retail shop sales and cash receipt records
  • Ensure coverage as needed for phones and retail shop
  • Keep shop displays clean & rearrange to promote seasonal items, as necessary
  • Assist in ongoing inventory management
  • Oversee incoming and outgoing mail via USPS, UPS, and FedEx

The fine print… (Qualifications)

  • 2 years of customer service experience preferred
  • You will be on the phone up to 75% of your day, depending on the season; must be able to communicate clearly and professionally on the phone
  • You must be able to comfortably navigate technology, including Microsoft Office and our CRM-system; basic typing aptitude required
  • Ability to reconcile and balance a cash register
  • Shop hours may vary depending on customer needs and location with limited time frames seasonally on evenings or weekends.
  • Flexibility is key. We’ll need you to work weekends and evenings as needed
Director of Community Engagement and Advocacy
Director of Community Engagement and Advocacy

Full Time, Location Flexible

If advocating for girls and building relationships with community partners to fund new and creative revenue-driving partnerships with Girl Scouts sounds exciting, this may be the role for you! Girl Scouts of Greater Iowa’s growing philanthropy team welcomes the newly created role of Director of Community Engagement and Advocacy (DCEA), built for a motivated contributor with strong relationship-building skills and a niche for networking. You’ll also want to have a drive to obtain foundation, grant, and United Way funding in communities across Iowa. Have a passion for making legislative changes? Help elevate the council’s advocacy efforts and manage rapport with local and state representatives to help identify funding opportunities from the Iowa state budget. They will represent GSGI in the community and increase positive brand awareness.

A day in the life… (Essential functions)

  • Partner with the Chief Development Officer (CDO) and Director of Philanthropy to create a strategy designed to create revenue-driving partnerships
  • Responsible for reaching revenue targets and goals
  • Establish and maintain ongoing relationships with communities, partners, and major donors
  • Collaboration with the CDO on the Iowa State Fair and Midwest Dairy Council partnership including the management of the relationship, revenue, volunteers, marketing, strategy, communication, tracking, etc.
  • Create and manage innovative partnerships that contribute revenue funding to GSGI’s budget
  • Represent GSGI at the State Capitol and meet regularly with Iowa Legislators
  • Implement and oversee grant applications in partnership with the Grants and Proposals Manager, to maximize efforts that will generate increased funds for GSGI. Assist with the writing of select grants, manage spending, and coordination with the mission outreach and finance teams.
  • Strategize funding opportunities through government grants, bills, and Iowa state budget
  • Contribute to the donor relations plan, including stewardship and gratitude
  • Develop new- and enhance existing- networks with other leaders in the youth development and nonprofit sector to identify new opportunities for innovative, collaborative fundraising and programming
  • Travel throughout the GSGI territory is required

The fine print… (Qualifications)

  • Bachelor’s degree or equivalent experience
  • Minimum of 3 years of sales, recruitment, or fundraising related experience
  • Strong sense of urgency and results orientation are required
  • Understanding of and ability to analyze and interpret data and translating information into actionable strategies
  • Strong attention to detail and proven problem-solving skills
  • Previous experience in state government legislative system is preferred
  • Strong customer service orientation and excellent interpersonal skills
  • Ability to communicate well both in writing, verbally and strong presentation skills with the ability to be diplomatic, persuasive, and build support and commitment
  • Ability to utilize fundraising software (CRM) and technologies, including social media platforms
  • Ability to work a flexible schedule including some overnight travel and night and weekend hours
Director of the Community Troop Program
Director of the Community Troop Program

Full Time, Location Flexible

If you’re an innovative individual with a desire to carry out Girl Scouts of Greater Iowa’s commitment and mission to underserved communities, girls, and volunteers- this may be the role for you! You will lead the Community Troop Program (CTP) efforts in diverse communities across the council. This position is responsible for developing effective resources for the department and staff Community Troop Managers. Building and maintaining relationships with partners and volunteers, including interns, stipend-volunteers, and long-term service program volunteers and sites (i.e. AmeriCorps, school districts, after-school programs). You’ll create the curriculum, goals, and daily leadership for or the CTP team. This position works collaboratively across the council, with a focus on recruiting and retaining outreach leaders/facilitators, as well as providing essential data and input on funding opportunities.

A day in the life… (Essential functions)

  • Lead Community Troop Program strategy and implementation
  • Work with the Vice President of Girl Services, Director of Recruitment, and Chief Mission Delivery Officer to set Community Troop Program goals based on member recruitment/retention strategies and community needs
  • Supervise and lead the Community Troop Managers
  • Coordinate with community partners to identify ways Girl Scouts can enhance the lives of girls in their area, particularly in underserved communities
  • Develop and implement plans for the effective delivery of grant funded initiatives, and implement those plans with cross-departmental support
  • Determining effective plans, budget, and goals for a self-sustaining initiative
  • Develop and maintain community partnerships and collaborations
  • Coordinate departments budget in collaboration with VP of Girl Services
  • Assess and track success of programs
  • Communicate and educate members of the council on pluralism and diversity, increasing opportunities for all girls and adults

The fine print… (Qualifications)

  • Bachelor’s degree or equivalent experience
  • 3 years of supervisory experience preferred
  • Previous experience in youth programming or non-profit work preferred
  • Proven track record of managing all aspects of a successful project through its lifecycle
  • Goal-oriented, problem solver, highly organized
  • Strong business acumen with excellent problem-solving and decision-making skills
  • Ability to adapt to changes in circumstances, direction, processes, and strategy
  • Strong computer skills including MS Office products
  • Flexibility is key. We’ll need you to work weekends and evenings as needed
Director of Philanthropy
Director of Philanthropy

Full Time, Location Flexible

Providing fuel for the mission of Girl Scouts is at the heart of the Director of Philanthropy role! In partnership with the Chief Development Officer, you’ll be responsible for creating and implementing long-range strategies to meet the organization’s financial goals, coordinating fundraising campaigns and identifying potential sources for funds. This role is excellent for a motivated, innovative contributor with strong relationship-building skills and a niche for networking. Individual donors, corporations, events, and in-kind resources make up the revenue portfolio. You’ll represent Girl Scouts of Greater Iowa in the community and drive income sources and planning for future growth.

 

A day in the life… (Essential functions)

  • Partner with the Chief Development Officer to create a strategy designed to reach major and small gift donors and cultivate strategic partnerships.
  • This position will be responsible for reaching donor-sourced, revenue targets and special event revenue targets as outlined in the work plan.
  • Oversee the planning and execution of special fundraising events as specified in the fund development plan.
  • Ability to use a designated integrated fund development data management system to maintain accurate donor acknowledgement and funding sources for assigned region.
  • Establish and maintain ongoing relationships with communities, partners, and major donors in assigned regions.
  • Promote the organization to its donors and to maximize public awareness of the fundraising activities of the organization.
  • Prepare regular reports on progress, budgets, receipts, and expenditures related to fundraising and the management of the fund development within an assigned region.
  • Monitor expenses and analyze budget reports on fund development and recommend changes as necessary.
  • Proactively monitor industry trends and within Iowa communities and adapt strategies as necessary.

The fine print… (Qualifications)

  • Bachelor’s degree or equivalent experience
  • Minimum of 3 years of related experience or an equivalent combination of experience and education.
  • Proven experience in successfully managing fund development or sales initiatives.
  • Previous experience in securing corporate sponsorships, grant writing, and/or individual donor contributions preferred.
  • Strong sense of accountability and results orientation are required.
  • Understanding of and ability to analyze and interpret statistical data and trending and translate information into actionable strategies.
  • Strong attention to detail and proven problem-solving skills.
  • Ability to communicate well both in writing, verbally and strong presentation skills with the ability to be diplomatic, persuasive, and build support and commitment.
  • Working knowledge of fundraising software and technologies, including social media platforms.
  • Flexibility is key. We’ll need you to work weekends and evenings as needed
Director of Product Program
Director of Product Program

Full Time, Location Flexible

Imagine directly impacting our member experience while managing the world’s largest entrepreneurship program for girls – the Girl Scout Cookie Program! The Director of Product Program oversees every aspect of the Girl Scout Cookie Program and the Fall Product Program. This includes short- and long-range planning, inventory management, distribution of materials, volunteer resources, training, and support, and managing full time and seasonal staff to meet and exceed goals. Success in this position requires the ability to lead complex programs in a fast-paced environment with strong project management and organizational skills, attention to detail, extensive teamwork, creative/critical thinking, and outstanding customer service skills.

A day in the life…

  • Develop and execute comprehensive plans for each program, with leadership evaluation and input, including: an annual strategic plan and post-program data and reports.
  • Ability to advance the process for inventory at localized cookie cupboard sites; ensure written control procedures; conduct inventory audits; and make logistical recommendations within the supply chain.
  • Forecast sales revenue and participation in collaboration with Recruitment and Volunteer Experience teams.
  • Monitor revenue targets and income; determine ways to generate or exceed targeted revenue stream for product programs; provide strategic financial input to inform key decisions affecting the organization.
  • Create and prioritize program enhancements based on business and customer impact, utilizing constituency feedback from girls and families, volunteers, staff, and community partners.
  • Develop and conduct program specific training for staff, volunteers, and families, including the facilitation of in-person training, live webinars, and creation of tutorial videos and webinar recordings.
  • Guide inter-department collaborations annually to ensure customer facing staff have resources needed to execute the policies and procedures of the program.
  • Perform other duties as assigned.

 The fine print…

  • Bachelor’s degree in a related field or equivalent experience
  • Minimum of 5 years of related experience or an equivalent combination of experience and education
  • Strong inventory management skills required
  • Strong customer service, presentation, communication, interpersonal, and negotiating skills required
  • Proven track record of managing all aspects of a successful project through its lifecycle
  • Previous supervisory experience or work in a leadership capacity preferred
  • Excellent written skills, including editing/proofreading
  • Strong problem-solving skills and ability to work effectively across functional teams
  • Ability to work in a team environment as well as independently
  • Ability to adapt to changes in circumstances, direction, and strategy
  • Strong computer skills including MS Office products
  • Ability to work a flexible schedule including some evenings, overnight travel and night and weekend hours.
Director of Volunteer Experience
Director of Volunteer Experience

Full Time, Location Flexible

Do you enjoy leadership and engaging and retaining volunteers? As the Director of Volunteer Experience (DVE) you’ll be developing strategies and monitoring the success of the Volunteer Experience team and initiatives. This is a great fit for an innovative, resourceful, and organized leader with a passion for positively impacting the volunteer experience. Levers for success are the development and execution of troop leader resources, appreciation initiatives, parent/guardian resources, and volunteer training. The ideal leader can create a warm, relationship-focused strategy while balancing team efficiencies in serving thousands of volunteers.

A day in the life… (Essential functions)

  • Contributes and supports the infrastructure for volunteer/member renewals to ensure a solid foundation for growth and sustainability
  • In collaboration with the VP of Volunteer Services, establish goals, assignments, and expectations to team members
  • Address customer and volunteer inquiries including resolving problems on escalated issues
  • Leads the strategy for new leader onboarding including Basics in a Box, the onboarding experience for new Troop Leaders to ensure they have a great first year and are retained for year two and beyond.
  • Write effective and engaging volunteer content, including creating/updating resources & articles on The Bridge, our volunteer focused GSGI website
  • Oversee Volunteer Training to ensure GSGI trainings are meeting volunteer needs
  • Ensure resources and training are working in alignment with other departments – particularly Volunteer Experience, Recruitment, Product Program, Camp, and Marketing
  • Collaborate with the VP of Volunteer Services to create and monitor department budgets

The fine print… (Qualifications)

  • Bachelor’s Degree and/or equivalent experience
  • 3 years supervisory experience preferred
  • Strong customer service orientation and excellent communication skills
  • Emotional intelligence and servant leader
  • Proven track record of managing all aspects of a successful project through its lifecycle
  • Goal-oriented, problem solver, highly organized
  • Preferred experience working in non-profit industry or membership organizations, and/or with volunteers
  • Strong business acumen with excellent problem-solving and decision-making skills
  • Ability to adapt to changes in circumstances, direction, processes and strategy
  • Excellent written skills, including editing/proofreading
  • Flexibility is key. We’ll need you to work weekends and evenings as needed
Regional Recruitment Manager – Northwest Region
Regional Recruitment Manager – Northwest Region

Full Time, Sioux City Area

Regional area covering 11 counties in NW Iowa, 2 in South Dakota and 1 in Nebraska
Salary - $45,000 with bonus potential
Start Date – this position will begin as early as June 1, 2022

Do you want to help people learn about how Girl Scouts can change their lives? The Regional Recruitment Manager talks to parents and girls about joining our organization and helps identify new volunteers who want to bring Girl Scouts to their local communities. The right candidate is an outgoing, self-motivated, goal-oriented team player who likes to provides strategic solutions, tell the story of Girl Scouting via presentations and networking with community organizations, corporations, schools, educators, faith-based intuitions, and other community constituents. This individual will attend and host events, in-person and virtually, across a designated territory and have a direct impact on the overall fiscal success of Girl Scouts of Greater Iowa by bringing the Girl Scout experience to more girls and adults across their territory.

A day in the life…

  • Increase membership of girls and adults for Girl Scouts of Greater Iowa in designated territory
  • Identify and seek new member prospects.
  • Establish, develop and maintain collaborative relationships with organizations and leaders to secure opportunities
  • Follow up on leads and referrals utilizing the GSGI customer relationship system
  • Meet and exceed recruitment goals by developing effective customer service and recruitment strategies through organization, competitiveness, persistence and time management
  • Coordinate and schedule in-person or virtual sessions to meet with prospective members in a variety of settings and venues; prepare and present information to audiences intended to increase awareness, interest, and membership in GSGI
  • Work with all council departments to ensure new member council goals are met; work with regional team to determine or develop innovative techniques ensuring the effective delivery of recruitment strategies and new member placement

The fine print…

  • Bachelor’s degree in a related field, or equivalent combination of education and experience.
  • Excellent organizational skills, strong interpersonal skills and effective communication skills (written and verbal) are a must.
  • Previous experience recruiting volunteers or members or sales, recruitment, or account management background preferred.
  • This position requires an average of 2-4 work evenings per week during peak recruitment season with extensive travel within the designated territory.
  • For the right candidate, remote work is a possibility with 3 days in the office/out in the territory and 2 days fully remote after a 90-day review period. 
Summer Camp Staff

Spend your summer swimming, singing, creating, laughing, learning and making the world a better place. What could be better?

Ready to start your adventure working at summer camp? 

Visit our Summer Camp Employement page for more info!

We’re offering great seasonal summer employment opportunities for young adults to develop leadership skills, make a difference in the lives of young girls, and create memories that will last a lifetime!

We’re seeking summer staff for our two beautiful resident camp locations:

  • Camp Tanglefoot in Clear Lake
  • Camp Sacajawea near Boone
Volunteer Experience Assistant
Volunteer Experience Assistant

Part Time, Location Flexible

Engaging and supporting our volunteer-focused team is at the heart of the Volunteer Experience Assistant role. As the primary support for the Volunteer Experience team, you’ll perform a variety of administrative and data functions. A focus on customer service and the ability to utilize a variety of organizational software and data entry is essential.

A Day in the Life... (essential functions)

  • Interact with customers via written communications, in person or over the phone, via both incoming and outbound communications
  • Respond to all inquiries in an appropriate and efficient manner, working to provide a positive customer experience; clarify information, research issues, locate and deliver findings
  • Prompt and efficient data entry
  • Work with department leadership to support volunteer support and engagement efforts as needed 

The fine print… (Qualifications)

  • Minimum 2 years’ experience or equivalent combination of education and experience
  • Ability to communicate clearly and professionally
  • You must be able to comfortably navigate technology, including Microsoft Office and our CRM-system; basic typing aptitude required
  • Problem-solving skills and ability to respond to concerns/issues via email, phone or in person
  • Strong organizational skills with attention to detail
  • Strong customer service orientation and excellent interpersonal skills
  • Preferred experience using customer relationship management systems
  • Flexibility is key. We’ll need you to work weekends and evenings as needed