Girl Scouts of Greater Iowa
Shop Ordering Policy

updated January 2013

Girl Scout Merchandise (GSM) Orders
Including online and catalog items
  1. All GSM Orders are placed on the 15th and 30th of the month.  Please plan accordingly.
  2. If you need something before this time, please ask!  We would be more than happy to contact one of our other store locations to find the item needed.
  3. If you have a large event coming up, please plan accordingly and take into consideration what patches, certificates, or other items you may need.  This helps us keep inventory in stock and insures that we will have what you need!
  4. It takes 7-10 business days to receive an order from our GSM distributor.
  5. You should receive a call by the 12th business day that your order is ready to be picked up.
  6. If you requested your order to be shipped, please allow an extra 3 business days to receive your order.
  7. GSM orders do not need to be pre-paid.
  8. Please make note: During our busy season (August through October, and March through May, orders can take 3-4 weeks to process and ship)!

Online/Phone Orders
NOTE: All online orders come through the Des Moines Leadership Center.

  1. We require 24 hour notice for all orders phoned or e-mailed in.  Please plan accordingly.
  2. If we need to special order your item, or it is out of stock, we will contact you to inform you of any extended wait time.
  3. In the event that we can’t get the item you need or it has been discontinued, we will issue a refund and/or not charge you for the item.
  4. Please make note: During our busy season (August through October, and March through May, orders can take 3-4 weeks to process and ship)!
  5. Using your cookie dough online

Fun Patch Orders (through Advantage or Snappy Logo)

  1. Fun Patch orders are placed on the FIRST FRIDAY of the month, please plan accordingly.
  2. Fun Patches MUST BE PAID FOR IN ADVANCE.  Patches are $1.00 each.
  3. It takes 5-7 business days for us to receive the order.
  4. You should receive a call by the 5th business day that your order is ready to be picked up.
  5. If you requested your order to be shipped, please allow at least an extra 3 business days to receive your patches.

Picking up Orders

  1. Please pick up your orders in a timely manner.
  2. Orders need to be picked up within 5 business days of receiving notice that it is ready.
  3. If you can’t pick up your order within 5 business days, we will make other arrangements as needed. 
  4. If we do not hear from you to make other arrangements, your merchandise will be put back into our regular stock and inventory, and you will be issued a store credit if the merchandise has been paid for in advance.

Shipping/Handling Costs:               

$1.00 under $5.00               
$3.00 for $5.01 - $15.00   
$4.00 for $15.01 - $25.00
$6.00 for $25.01 - $50.00
$8.00 for $50.01 - $100.00
$10.00 for $100.01 and over
**There is an $11.00 Shipping charge to ship The Girl's Guides to Girl Scouting**